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Since our clients are small, medium, and large, we have created support plans that will fit virtually any company size. Please examine the support pricing comparison below to see which plan is best for your support needs and your support budget.

 

 
PRICING
  12-Month Fee
$0
$0
$0
$2,500
$5,000
  Per Software
Incident
$250
$200
(5-Pack)
$150
(20-Pack)
$0
$0
    Hourly Charge
3 Man Hours
$125
$125
$100
$0
$0
  Per Network or
Server Incident
$500
$475
$450
$400
$300
    Hourly Charge
3 Man Hours
$250
$225
$200
$175
$150
  Per Remote
Access Incident
$750
$725
$700
$600
$500
    Hourly Charge
3 Man Hours
$375
$350
$325
$300
$250
  Per Senior Support
Engineer Incident
$1,000
$1,000
$1,000
$1,000
$0
    Hourly Charge
after 3 Hours
$500
$500
$500
$500
$0
  Additional
Allowed User
N/A
N/A
N/A
N/A
$2,500
  Additional
Allowed Product
N/A
N/A
N/A
N/A
$2,500


   


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